Contact Us
For commonly raised queries, please visit our frequently asked questions page here.Customer Care
Our Customer Care team is available 5 days a week, Monday to Friday, 08:00AM - 16:00PM GMT. Closed on Bank Holidays.
For questions and concerns related to:
- Order Status
- Billing and Shipping Questions
- Returns
- Problems with our site
- Special Offers & Gifts with Purchase
Consumer Affairs
Our Consumer Affairs team is available Monday through Thursday, 2:00PM-16:00PM and 18:00PM-20:00PM GMT
For questions and concerns related to:
- In-Store Experience
- Adverse Reaction to a Product
- Product Complaints
- Animal Testing
- General Concerns