If you wish to return an item to elizabetharden.co.uk, please follow the instructions below within 28 days of purchase. We do not currently offer exchanges.
If you wish to return a FRAGRANCE please contact Customer Services.
- Pack the items securely in the original product packaging, if possible. All items must be returned in good condition to ensure that you receive credit. PLEASE NOTE: if you received a Gift With Purchase with your order, this also must be returned to ensure you receive a refund.
- Enclose the top perforated portion of the original receipt, please include your order number, reason for return, billing name, and address with the items.
Get a Pre-Paid Return Postage Label; to receive your lable please contact Customer Services.
Return your parcel to any Royal Mail outlet, please ensure you keep your proof of postage.
PLEASE NOTE: Shipping and Handling costs, gift box costs and other charges are non-refundable.